Contract Summary
The main terms of your contract on one page, as EU law requires before you buy.
Last updated September 21, 2026
1.About this summary
This summary sets out the main elements of the service offer. It helps you compare offers. Complete information is in our Terms of Service and the documents they refer to. Provider: FulleSIM LTD.
2.Services and equipment
- A European mobile number, delivered on an eSIM.
- Incoming SMS and, where available, incoming calls, free of charge.
- Outgoing SMS and calls, paid from prepaid credit or a bundle.
- Mobile data, bought as one-off or renewing bundles.
- Optional: a premium number chosen at checkout, for a one-off fee.
- No physical equipment is supplied. You need your own eSIM-compatible, unlocked device.
Voice calls are not available in: Australia, Cambodia, China, Iceland, Israel, Japan, Macao, New Zealand, Puerto Rico, Singapore, Switzerland, Taiwan, and United States.
3.Speeds of the internet service and remedies
Data runs on partner networks at the speeds they provide. Estimated maximum speeds and your remedies if the service does not perform as described are in our Internet Speed and Traffic Management policy.
4.Price
| Item | Price |
|---|---|
| eSIM with a standard number | Shown at checkout before you pay |
| Premium number, one-off | Shown at checkout, by tier |
| New eSIM for your number, one-off | Shown in your panel before you pay |
| Keep-active top-up, at least every 3 months | Minimum amount shown at checkout; added to your balance |
| Outgoing SMS and calls | Rates by country, shown in your panel |
| Data bundles | Sizes and prices shown at checkout |
5.Duration, renewal and termination
- No minimum term. The contract lasts while the line is active.
- Renewing bundles renew each period until you stop them; you can stop before any renewal.
- You may end the contract at any time. You may cancel within 14 days of purchase as set out in our Cancellation and Refunds Policy.
- A line needs a top-up or chargeable use at least once every 3 months to stay active. Without one, it may be ended and its number withdrawn, after at least 30 days’ warning where we can reach you.
6.Features for end-users with disabilities
The panel and site are designed to WCAG 2.2 level AA. See our Accessibility statement.
7.Other relevant information
- The service must not be relied on for emergency calls. See Emergency Calls.
- The service cannot be used in restricted territories. See Restricted Territories.
- Number porting: contact support to ask whether and how your number can be moved.
- Complaints and independent dispute resolution: see our Complaints Code.